Tag: Customer Experience
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AI-Driven Innovations for Superior Customer Experience
I have seen so many companies in Southeast Asia trying to get on board the Gen AI and ML train. Unfortunately, many companies are not choosing appropriate applications on which to focus their Gen AI and ML resources. In this article, I will focus only on using Gen AI and ML to improve customer experiences…
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Personalizing Education: How AI and ML Enhance Student Learning
I have been working on promoting GenAI and ML to help University provide better student services. The task is really difficult, especially when working with various stakeholders. As we all know, educators are no less difficult to convince than doctors. Using generative AI and machine learning to improve students’ experience in education can lead to…
Alex.Worapol.Pongpech 